Commercial management of your ASBL

Our ERP Facteris supports you in the day-to-day commercial management of your NPO.

At Multios, we make it a point of honor to facilitate the commercial management of your NPO. Keep track of your customers, stock and production in a totally automated way. A real time-saver!

Manage your prospects with a simple, efficient CRM, and produce automated quotations. Invoice your customers by service, recurring package or one-off offer.

You benefit from high-quality, cost-effective customer management.

Discover all the features of our ERP for commercial management dedicated to NPOs!

Commercial follow-up of your customers (CRM)

Automated invoicing of your customers (by timesheet, by service statement, by package)
Automatic calculation of quotations according to CP and its bonuses (per hour, per site, per location and per type of trade)
Generation of reminder letters (e-mails or letters)
Management and commercial follow-up of your quotes/offers (emails or letters, notifications, dated sales potential, etc.)
Invoice output with structured communication
A CRM for your customers and prospects
Intervention history
Follow-up of legal proceedings
Detailed ratios with graphs (new customers, lost customers, number of workers, hours worked, sales, etc.)
Fast printing of customer contracts and letters
Traceability of your commercial documents
Customer satisfaction control
Dashboards (sales by representative, type of sale) and schedules for current offers
Automated SMS and mail sending (Gmail)
Centralization of e-mails received/sent by your entire organization
Efficient search by customer, file, project, keywords (words excluded) Filing and searching of paper documents (fully customizable to your organization)
Automated quotations with or without bonuses

Commercial inventory and production management

Manage your products
Purchasing management: quantity on order and quantity received.
Sales management: Quantity on offer, quantity on order and quantity delivered.
Physical inventory management
Adjusted quantity (with time stop and identification of stock readjustment actions)
Manufacturing management: production quantity, production quantity, scrap quantity, quantity in transit (supplier subcontracting or customer depot), quantity received.

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